Customer Story

Team Vertex Cosmos Streamlines Workforce Management and Eliminates Manual HR Dependencies with greytHR

Impact

100%

Accuracy across monthly payroll processing cycles

100%

Mobile self-service adoption for payslips and personal records

0

Manual searches needed to filter workforce profile records

About Team Vertex Cosmos Pvt Ltd

Team Vertex Cosmos is a leading Business Process Management enterprise managing over 3,200 professionals across four major regional hubs. Operating through isolated client tools meant critical employee data was scattered, creating continuous friction between HR, Finance, and staff over basic records.

By implementing greytHR as their single source of truth, Vertex’s HR team anchored all employee profiles and financial workflows onto one seamless platform - giving staff full mobile access, removing single-person dependencies, and establishing nationwide operational control.

Industry
Business Process Management (BPM) & Technology Services
Employees
3200+
Location/HQ
Gurgaon, India
★ ★ ★ ★ ★

Rolling out a new platform across 3,200+ employees could have been an administrative nightmare, but sending direct onboarding links to personal emails made adoption effortless. Giving our workforce immediate mobile access to their joining records and payslips built huge credibility internally. Our employees feel supported from Day 1. I would say greytHR has transformed our HR from a reactive administrative helpdesk into an efficient, self-sustaining operational function.

Author
Ritika Bhandari Assistant Manager - HR
Team Vertex Cosmos Pvt Ltd